Delivery and Handling: Standard charge of $15.00 plus GST applies. Additional charge can be levied for courier service. In the case of “client to pay orders” delivery of MTO and Custom Made garments will be within 10-12 business days from the date of payment and within 1-2 business days from the date of payment for Stock items. Combined orders of Stock and non-stock products will be sent together once the non-stock items have arrived. Delivery times are approximate and are dependent on the order being received and complete. Customer Service begin making contact with clinicians as soon as an issue is identified. Haddenham Healthcare Ltd cannot be held responsible for a courier’s or mail service’s failure to deliver at the specified time due to exceptional circumstances.
Non Delivery: Non-receipt of goods must be notified, in writing, within 21 days of the date on the invoice / payment. Warranty: Products are guaranteed against defects in material and manufacture. Specific warranty terms vary per product. Please consult each individual product’s ‘Instructions for Use’ for details.